Reservation Workflow
Reviewing how reservations are received, amended and tracked using available features.
Digital Solutions
PMS (Property Management System)
A hotel system at the centre of daily work: reservations, organisation and an overview of operational information.
Book a Consultation
The Solution and Your Property’s Needs
A starting point for organised front desk operations.
For properties looking to assess HotelSync PMS against their own operational needs. Kensington Consulting presents HotelSync as a technology solution it offers, not as its own product. Specific features, packages and terms are confirmed during the solution assessment.
Areas of Support
What We Explore Together
Front Desk Operations
Checking whether supported processes meet check-in, check-out and stay management needs.
Operational Overview
Assessing available views and reports against management needs.
Tool Integration
Checking compatibility with the channels and other systems the hotel uses.
Business Benefits
Value for Your Property
- A better overview of requirements before choosing a PMS.
- Clearer allocation of responsibilities and access permissions.
- A more considered transition to a new way of working.
The Kensington Approach
From Understanding to Implementation
Step 01
Process Mapping
Understanding front desk workflows and team needs.
Step 02
Demonstration & Review
Confirming features and terms for the specific property.
Step 03
Implementation
Planning configuration, data migration where applicable, and training within the agreed scope.
We define the specific scope, timeline and terms of our engagement after discussing your property.
Related Services
Explore Your Next Step
Let’s Talk About Your Hotel