Opening Plan
An overview of key tasks, interdependencies and preparation deadlines.
Hotel Consulting
Hotel Pre-Opening Support
Structured preparation of people, processes and sales for the moment your hotel opens its doors.
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About the Service
Opening is a process, not just a date.
For owners and management teams entering the final phase of hotel development. Pre-opening support brings together operational preparation, team organisation and sales readiness through a clear plan of activities and responsibilities.
Areas of Support
Focus of Our Work Together
Team & Responsibilities
Reviewing work organisation, roles and training needs.
Operational Procedures
Defining workflows for reservations, guest arrivals and coordination between departments.
Readiness Check
Reviewing trial operations, guest communication and outstanding operational issues.
Business Benefits
Value for Your Property
- Clearer coordination of pre-opening activities.
- Clearer responsibilities in day-to-day operations.
- Fewer unidentified issues before the first guests arrive.
The Kensington Approach
From Understanding to Implementation
Step 01
Readiness Review
Identifying completed activities and remaining tasks.
Step 02
Preparation Plan
Agreeing on priorities and responsibilities with the hotel team.
Step 03
Final Alignment
Reviewing procedures and feedback from the preparation process.
We define the specific scope, timeline and terms of our engagement after discussing your property.
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